Privacy policy

Effective Date: June 10, 2026

This Privacy Policy describes how Rachel Polo (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from our website.

1. Personal Information We Collect

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.

  • Device Information: Version of web browser, IP address, time zone, cookie information, what pages or products you view, search terms, and how you interact with the Site.

  • Order Information: Name, billing address, shipping address, payment details, email address, and phone number.

2. How We Use Your Personal Information

We use your personal information to provide our services to you, which includes: offering artwork and prints for sale, processing payments via Stripe, shipping and fulfillment of your orders, and keeping you up to date on new products or offers.

3. Payment Processing

To guarantee the security of your data, all payments on our Site are processed securely through Stripe. We do not store or have access to your credit card or banking details.

4. GDPR and Your Rights (For European Residents)

If you are a resident of the European Economic Area (EEA), you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us using our dedicated contact form.

5. Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional and performance cookies, to improve your browsing experience.

6. Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

7. Contact

For more information about our privacy practices, if you have questions, or if you would like to make a request regarding your data, please reach out to us directly through our dedicated Contact Page.